AT&T Down? AT&T Network Status in Real Time
Status computed from public network signals (BGP and active probes) on AT&T's infrastructure, updated every ~10 minutes. This is not an official AT&T channel.
Is AT&T down right now? If the live indicator below is red, there is a probable outage on AT&T's network in your area; if it is green but nothing loads at home, the fault is far more likely to be your gateway, ONT or wiring. To settle it in under a minute: read the status meter directly below, cross-check user reports on Downdetector, and run a speed test from your phone on 5G with Wi-Fi switched off.
Last updated: —
Data source: IODA (Georgia Tech) · updated ~every 10 minutes
Network trend over the last 24 hours
The chart shows the network signal level (BGP reachability and active probes) relative to the median of the last 24 hours: full bars = normal, low bars = possible outage.
What to do if AT&T is down
AT&T is really three networks in one, and the right fix depends on which you are on. Start with the badge above: if it shows a network-level outage, the honest answer is to wait it out, because a fiber cut or a failed core node is repaired by AT&T crews, not from your living room. Tether to your phone's 5G in the meantime so you can keep working.
On AT&T Fiber, the signal reaches you through an ONT and a BGW320 or BGW210 gateway. Check the Broadband and Service lights: solid green on both means the line is up and the trouble is downstream — Wi-Fi or a single device. A red or flashing Broadband light means the fiber is not syncing, usually a cut upstream or an ONT that has lost its registration. Power the gateway off for 30 seconds; if the light will not return to solid green, it is an AT&T-side fault.
On DSL or IPBB, your service still runs over copper from a cabinet or the central office, so it is sensitive to distance, damp joints and aging pairs. A DSL light that keeps cycling points to a copper fault that needs a technician rather than another reboot.
On AT&T mobile, toggle Airplane mode and, if one cell site is congested or offline, stepping outside or moving a block can hand you to a healthier tower.
Why AT&T goes down: the usual causes
Because the footprint mixes fiber, copper and cellular, the causes rarely overlap. On fiber, most outages are physical: a contractor cuts a line, a splice fails, or the ONT drops its session after a power blip — problems that tend to stay local to one neighborhood or distribution area. On DSL, the copper itself is usually to blame: water in a junction after heavy rain, corrosion, or simply too much distance to the cabinet choking an already-thin line. On the mobile side, a busy or offline cell site, a bad software push or a cut to the backhaul can take data out across a whole metro, as the widely reported nationwide event of 2024 showed. Planned maintenance, usually overnight, accounts for a smaller share of the drops people notice.
Is it AT&T or your own setup?
Measure, do not guess. Run a speed test on your phone over cellular (Wi-Fi off), then another from a computer wired straight into the gateway. If cellular is fine but the wired test will not even connect, the fault is on your line or on AT&T's fixed network; if every device in the house is dark and neighbors are too, it is an area outage. A quick message to someone on the same street often settles it faster than any tool.
Keep slow and down apart, because they need different fixes. A line that connects but crawls is worth testing wired against Wi-Fi, and if even the wired result sits far below your plan across several attempts, save the numbers and open a case. Check your units first, though: a 1 Gbps AT&T Fiber plan is only about 125 MB/s in a download manager, not 1,000, so a 110 MB/s download is exactly what a gigabit line should give.
How to reach AT&T and confirm the status
Reach AT&T support on 1-800-288-2020, or open the myAT&T app, which flags known outages tied to your service address and lets you log a fault. To decide whether it is only you, line up two independent sources: live user reports on Downdetector and the network indicator on this page. During a large event, searching "AT&T down" on social media usually confirms within minutes whether your metro is affected or the problem stops at your own front door.
Frequently asked questions
How do I know if AT&T is down right now?
Read the status meter at the top of this page: it is built from public network signals over AT&T's address space and refreshes about every 10 minutes. Red points to a genuine network outage; green while your own home stays dark usually means the ONT, gateway or wiring is the issue. Confirm against Downdetector and a cellular speed test before you spend an hour on hold.
My gateway's Broadband light is red — what does that mean?
On AT&T Fiber a red or flashing Broadband light means the gateway is not getting a valid signal from the ONT, so the fiber link is down rather than your Wi-Fi. Power the ONT and BGW gateway off for 30 seconds and let them re-sync. If it stays red, the fault is on AT&T's line and no amount of rebooting will fix it — log it in the app.
Is AT&T Fiber down or is it my old DSL line?
They fail for different reasons. Fiber outages are usually a cut or an ONT registration drop and clear once the physical fault is repaired. DSL, running over copper, is far more sensitive to rain, distance and aging pairs, so a DSL light that keeps cycling in wet weather is a classic copper fault. Knowing which product you have tells you what to expect.
AT&T mobile has no signal but my home Wi-Fi works — why?
AT&T's cellular and fixed networks are separate, so one can fail while the other is fine. No mobile data with working home broadband usually means a congested or offline cell site near you. Toggle Airplane mode, try locking to 5G or LTE, and move outdoors — a single tower issue often clears with a hand-off to the next site.
AT&T is slow rather than fully down — what should I do?
Test wired and over Wi-Fi. Good wired numbers point at your Wi-Fi: change channel, move the gateway, or add a mesh node. If even the wired figure sits well under your plan across several tries, document it and raise a case. And confirm the units — 1 Gbps is about 125 MB/s, so a 100-plus MB/s download is normal, not a fault.
How long do AT&T outages last, and can I get a credit?
Most metro-wide faults clear within one to four hours. A physical fiber cut or a copper repair that needs a truck can run longer. If your service is out well beyond that, keep a note of the date, time and any ticket number and ask AT&T for a bill credit for the downtime.