Contact

Get in touch with us

For any question, bug report, GDPR request (data deletion, access to personal data, portability) or partnership proposal, write to us. We usually respond within 2-3 business days.

Write to us directly

If you prefer email to a form, the address is hello@realmbps.com. It is the same address the form below delivers to, and it also covers GDPR requests and corrections to any page. The person who replies is Michele Consonni.

Write to us

Use the form below: it reaches us directly. In the category, indicate whether it's about privacy/GDPR, a bug or something else, so we can route it right away.

What to include

To make it easier and faster for us to respond, please include:

• A clear description of the issue or request
• For bugs: browser and operating system (e.g. "Safari 17 on iOS 18"), and a screenshot if possible
• For leaderboard data deletion requests: the published nickname and the country
• For partnerships and editorial pitches: a short description of the proposed project or content

Response times

• GDPR requests: up to 30 days as required by law
• Critical bugs: same day, weekends excluded
• General questions: 2-3 business days
• Partnerships: 1 week

What we cannot do

• We cannot help you resolve specific issues with your ISP — for that, follow the guidance in our provider guides.
• We do not sell traffic data or aggregated leaderboard information. Commercial data requests will not be answered.
• We do not offer phone support or support via instant messaging platforms.